In short
When you join the pilot, we use your details to reply to you and to decide when the pilot fits your restaurant. We email you news only if you tick the box for it.
makla.dev counts visits with our host's privacy-friendly analytics, which sets no cookies. Cookies from advertising and analytics partners load only if you accept them, and you can change your mind at any time. We never sell your details.
If you become a pilot restaurant, the pilot data terms you sign cover your restaurant's data in the Makla app.
1. Who we are
1.1 The website and the pilot list are run by Makla ("we", "us"). We decide how and why the details described here are used, so we are responsible for them.
1.2 For anything about your details, write to privacy@makla.dev.
2. What this notice covers
2.1 This notice covers the website makla.dev, the pilot request form and the partner form, the emails we exchange with you about them, and our list of people who asked to join the pilot.
2.2 It does not cover a restaurant's business data in the Makla app, such as sales and cost reports. A pilot restaurant's data is covered by the pilot data terms its owner signs before any of it goes into Makla.
2.3 It also covers what happens when you sign in to the Makla app with your Google account (3.7).
2.4 Makla is for businesses. The website and the pilot are not meant for children, and we don't knowingly collect details of anyone under 18.
3. What we collect
3.1 What you give us in our forms
In the pilot form: your name, work email, restaurant or company, role, country, number of locations, where you sell and, if you add them, which delivery platforms and other channels, your currency, your phone number and a message. We also record whether you ticked the box to get news about Makla.
In the partner form: your name, work email, your company, its website and what it makes and, if you add them, your role, where your company works and a message.
3.2 What you send us
Emails you send us, and anything in them.
3.3 What our host records when you visit
Like any website, our hosting provider records your IP address, your browser and the pages you request, to deliver the site and keep it secure.
3.4 How we count visits
We use Vercel Web Analytics to see how many people visit, which pages they read, which website or link brought them, and their country, device and browser. It sets no cookies, stores nothing on your device and doesn't identify you: visits are counted in total, and a visitor can't be followed from one day to the next.
3.5 Cookies, only if you accept them
When you first visit, we ask whether you accept cookies. Only if you click Accept do we load these tools, which set cookies and send your visit to their company:
- LinkedIn Insight Tag (LinkedIn): tells us, in total, which companies, industries and job titles visit, and lets us show Makla's ads on LinkedIn to people who visited.
- Google Analytics (Google): shows how visitors use the site over time, including whether they come back.
Each company also uses this under its own privacy policy. If you click Reject, none of them loads. We keep your choice in your browser (not in a cookie), and you can change it at any time with "Cookie settings" at the foot of every page.
3.6 Fonts
Our fonts are served from makla.dev itself, so no font provider sees your visit.
3.7 Signing in to the Makla app with Google
You can sign in to the Makla app with your Google account instead of a password. When you choose it, Google checks who you are and tells Makla:
- your email address;
- your name;
- a link to your profile picture, if you have one;
- an ID number for your Google account;
- whether Google has confirmed your email address, and whether it has confirmed a phone number (not the number itself);
- for a work or school account, the domain of your Google Workspace.
Makla uses your email address to sign you in and to link you to the restaurant that invited you, and your name to greet you. Makla doesn't show your profile picture. Your Google password never reaches Makla, and Makla can't read your emails, files or contacts at Google.
These details are kept with your Makla login by Supabase, the service that runs Makla's database and sign-in, in Mumbai, India. They are kept while you have a Makla login, and deleted when your login is deleted.
If you already have a Makla login with the same email address, signing in with Google opens that same login.
Google also keeps a record that you signed in to Makla, under Google's own privacy policy. You can remove Makla's access at any time in your Google account settings.
4. Why we use it
4.1 To reply to your pilot request, and to decide when a place in the pilot fits how you sell. We use what you gave in the form and any emails we exchange. This is a step you asked us to take before any agreement, and it is in our legitimate interest to choose pilot restaurants carefully. If you write to us through the partner form, we use what you gave to reply and to discuss working together, in our legitimate interest in building partnerships.
4.2 To send you a confirmation that we have your request, with what you told us. This is part of handling your request.
4.3 To keep a list of everyone who asked to join, so we can invite restaurants as places open and tell you when something about your request changes. This is in our legitimate interest in running the pilot.
4.4 To send you news about Makla, only if you ticked the box for it. This is based on your consent, which you can withdraw at any time: use the unsubscribe link in any such email, or write to us. Withdrawing doesn't affect anything sent before.
4.5 To keep the website secure and working, and to understand how it is used, using what our host records and the visit counts in 3.4. This is in our legitimate interest.
4.6 To understand who visits and to advertise Makla, using the cookies in 3.5, only if you accept them. This is based on your consent, which you can withdraw at any time with "Cookie settings".
4.7 To meet legal obligations, or to establish or defend legal claims, where the law requires or allows it.
4.8 We don't sell your details, use the details you give us in the form for advertising, or make decisions about you by automated means alone.
6. Where it is processed
6.1 Because of where our providers work, your details may be processed outside your own country, including in the United States, Japan and India.
6.2 Where the law requires safeguards for such transfers, we rely on our providers' contractual commitments, such as the standard contractual clauses approved for transfers from the European Union, or another safeguard the law allows. Write to us for more detail.
7. How long we keep it
7.1 We keep your pilot request, our emails with you and your place on the list while we discuss the pilot with you, and for up to 24 months after our last contact. Then we delete them, unless you have become a pilot restaurant, in which case your signed pilot terms apply. We keep a partner request and our emails about it for up to 24 months after our last contact, unless we agree to work together, in which case our agreement applies.
7.2 If you ask us to delete your details sooner, we do, except anything the law requires us to keep. If you unsubscribe from news, we keep a note that you did, so we don't email you news again.
7.3 Our host keeps its records of visits for a short time, as its own policies set.
8. Your rights
8.1 Depending on where you are, you can ask us to: tell you what details we hold about you and give you a copy; correct them; delete them; limit how we use them, or object to our using them; give them to you, or to someone else, in a common format; and stop sending you news.
8.2 Write to privacy@makla.dev. We may ask you to confirm who you are. We reply within 30 days, and tell you if we need longer and why.
8.3 You can also complain to a data protection authority: in the United Arab Emirates, the UAE Data Office; in the European Union, the authority where you live or work. We'd be glad to hear from you first.
9. Security
9.1 Only Makla's team can read pilot and partner requests. The website and its emails travel over encrypted connections, and our providers protect what they hold for us. No system is perfectly secure, so if we learn that your details were accessed without permission, we tell you without delay where the law requires it.
10. Changes and contact
10.1 We update this notice when what we do changes, and change the date at the top. If a change affects how we use details you already gave us, we tell you by email first.
10.2 Questions: privacy@makla.dev.